Property Management Software

Property management represents a complex profession that demands detailed, specialist knowledge in a field of different disciplines. Today’s practitioners are expected to apply their expertise to a high volume of activities and work at speed, often around the clock. By its nature property management connects a variety of professionals and stakeholders. All parties have one common goal, that is the safety, compliance and good upkeep of a building, with delivery of high quality services on site and with this a valuable return on their investment. To achieve this comprehensively, managers put in charge of a building will look to buy property management software.

The property management industry at times still relies on manual and paper-based systems to support their work. Businesses buy different platforms from varying software providers for each of their work areas. Buying the best and most efficient property management software can become a headache for many.

At Dwellant we have thought long and hard about how we can remove worries about the management of a building or a larger developments, by creating property management software that is comprehensive, intuitive and easy to use.

Dwellant’s property management software has been designed for those who manage buildings, developments or schemes, and equally for those who occupy them. The property management software is equally intuitive and easy to use for the manager, the tenant and those who provide services to the property. Its functionality has been developed after many years spent with property professionals and tenant to understand what is important to them. Our solution is a property management software that is interactive, with multi-layer access levels, intuitive to use by anyone and an invaluable tool to make property management as easy as possible.

Dwellant’s property management software has features for tenants, managers and those owning or managing a building. Property management requires a wealth of specific skills; it demands specialist expertise, first-class communication, consistently high energy levels, and in depth knowledge of property maintenance and its underlying legal framework. These requirements are brought together and put to work by Dwellant’s property management software.

Multi functional user features make Dwellant’s property management software is a pleasure to use. User configurable dashboards and reporting tools help manage day to day work tasks. Task management is linked to automated diary reminders and email alerts so light work is made of logging routine queries, maintenance management and health & safety compliance.

Work instructions and maintenance contracts with third parties are issued by the manager through Dwellant’s property management software. The work instruction process is simplified through automated reminders and email communication with all parties. Health and safety requirements in relation to a specific works instruction (risk assessments and method statements for instance) are also manageable through the platform. Contractor invoices are automatically matched to the original works orders, meaning payments are swift and simple. Invoice authorisation can be as simple or multi-layered as the property management company wishes.

Throughout the works ordering and invoicing/payment processes, all financial data is linked live to the service charge accounts software package that the block manager is using, so that works are not ordered without the requisite funds being in place. The best property management software packages have an open API engine ready for action. Dwellant’s property management software provides this.

The management of health and safety frequency-driven tasks (for example, fire risk assessments) and resulting actions (for example, installation of signage) is a fundamental part of a property manager’s day to day work. Dwellant’s property management software uses dashboards and email alerts to remind of these tasks, routine maintenance inspections and actions that require quotations and works at the building.

Communication with and from tenants is easier than ever. For tenants, our property management software is a web portal, accessible from any PC or smart device connected to the internet. Registration is straightforward and there are choices to make when receiving updates about the building. Email alerts and SMS are popular choices to receive news as it is released.

For ease of communication tenants can send maintenance requests or queries directly through the portal, and these enquiries will be distributed automatically to the person best placed to deal with them, swiftly and efficiently. Our property management software has been designed to be fully inclusive.

Access to service charge information and service charge payments has never been more transparent. Secure access levels allow for privacy and confidentiality. Information about service charge budgets and accounts, and indeed any of the services provided by the management company can be easily found and reviewed through the Dwellant’s property management software.

Property management often involves the organisation and execution of complex projects. Such programmes of major works bring together professional groups (building, surveying, engineering) and residents groups, all of whom have to collaborate and communicate effectively together to ensure the success of the project. Dwellant has created the property management software platform to do just that.

The best property management software is continually developed, through listening to user experiences and their breadth of knowledge. As our customers’ businesses grow using Dwellant’s property management software, so do we. Our success is intrinsically linked to the success of our customers who come to rely on Dwellant. Our portal is dynamic so where new features are introduced to one customer, this is made available to all users.

Software security is a top priority at Dwellant. Our ISO 27001 certification gives all users of our property management software assurance that all data and user functionality is protected by the highest security features. Our in-house developers maintain Dwellant’s property management software and ensure security remains paramount.

Data Protection is addressed via a signed agreement between Dwellant and the client. This states that the client has the legal right to disclose all personal data that it discloses to Dwellant under or in connection with this agreement and further that the client shall fully comply with the Data Protection Act 1998 and GDPR Act 2016.

Dwellant warrants that it will act only on instructions of the client in relation to the processing of any Personal Data performed by Dwellant on behalf of the client. That it has in place appropriate security measures (both technical and organisational) against unlawful or unauthorised processing of Personal Data. The web service is protected using security systems and technologies which include a Hardware Firewall configured with the minimum standard rule set and a software firewall configured to protect systems and restrict traffic to the minimum protocols. Further is administrative access given through a secure site and appropriate rules for password security enabled. Regular security monitoring and configuration checks are carried out. Dwellant provides market-leading property management software to ensure your and your clients’ data is handled correctly.

Dwellant’s property management software is a holistic, cloud-based system for the 21st century. Like no other software, it brings together all stakeholders with ease and effect. To buy property management software, you need not look any further!